Business services are specialized activities that support an organization yet do not deliver a physical commodity. These include IT, shipping and procurement services.
They are also referred to as “work-as-a-service” or “work-as-a-contract” and provide the core foundation for many businesses. These services help companies perform tasks that may not be within their expertise and capability but are essential to achieving their goals.
Some of these services include technology support and insurance, which help companies reduce their financial obligations. Others, like real estate and landscaping services, assist companies with finding workspaces and negotiating rental agreements.
Tech support workers provide assistance to individuals and businesses with their computers, networks and other technological devices. These professionals help troubleshoot issues promptly and ensure that employees remain productive.
Delivery service providers are responsible for delivering important supplies to workplaces. These companies often work with large organizations that require multiple deliveries daily.
Employee benefits and payroll services are also commonly provided by businesses, including health insurance, dental care, life insurance and 401(k) plans. Some firms also offer on-site day cares for employees, providing a convenient and affordable option for parents with young children.
Business process services are another specialized type of business service. These firms manage standardized business processes to support customers, such as in the areas of finance, human resources, customer services and IT.
These services can help companies achieve efficiencies and improve service levels through standardization, better data management and more effective reporting and analysis. They can also save costs and help reduce duplication of effort, which can increase the competitive advantage of an organization.